Terms and Conditions

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Terms and Conditions

Femdar Cleaning Services

1. Acceptance of Terms

By booking our services, you agree to be bound by these terms and conditions.

2. Payment

  • Payment is required on the day services are rendered.
  • We accept payments via bank transfer or cash.
  • Late payments may incur additional fees as per our policy.

3. Cancellation Policy

  • A minimum of 24-hour notice is required for cancellations or rescheduling of services.
  • Failure to provide adequate notice may result in a cancellation fee being charged.

4. Service Provision

  • Our team will perform cleaning services as per the agreed scope of work.
  • We reserve the right to modify services in the event of unforeseen circumstances, with notification provided to the client.

5. Equipment and Cleaning Supplies

  • Femdar Cleaning Services will supply all necessary equipment and eco-friendly cleaning products.
  • Should you require the use of specific cleaning products, please notify us in advance, and we will do our best to accommodate your request.

6. Damage or Loss

  • We take all reasonable measures to ensure the prevention of any damage or loss during our services.
  • Should any issues arise, you are required to inform us immediately.

7. Liability

Femdar Cleaning Services shall not be held responsible for any damages or losses arising from unforeseen circumstances beyond our control.

8. Confidentiality

We are committed to maintaining the confidentiality of any personal or business information provided by our clients.

9. Changes to Terms

Femdar Cleaning Services reserves the right to modify these terms and conditions at any time. Clients will be notified of any changes prior to their next scheduled service.

10. Dispute Resolution

In the event of a dispute, both parties agree to resolve the matter through the agreed-upon dispute resolution process.

11. Additional Terms

  • Access to the property must be provided to allow the cleaning team to perform services.
  • Clients must ensure that the working environment is safe for our staff.
  • With client consent, we may take photographs of completed work for use in marketing or promotional materials.

12. Acknowledgement of Terms

By booking our services, you confirm that you have read, understood, and accepted these terms and conditions.

FAQ

Frequently Asked Questions

We offer a variety of cleaning services including residential, commercial, post-construction, event cleanup, and eco-friendly solutions tailored to your needs.

Yes, we prioritize the use of eco-friendly and non-toxic cleaning products that are safe for your family, pets, and the environment.

You can schedule a cleaning service through our website’s booking form or by calling our customer service line. We’ll work with you to find a time that fits your schedule.

We offer both one-time cleaning services and regular cleaning schedules (weekly, bi-weekly, monthly) to meet your needs.

We accept a variety of payment methods including credit/debit cards, bank transfers, and mobile payments.

Get In Touch

359 Herbert Macaulay Way Sabo Yaba Lagos Nigeria.

info@femdar.com.ng

+2348134469808

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